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 Question+   Long Answer   Date 
 Am I charged for the items as soon as I order them?   No, all payments are deferred and you are not charged un till the goods are dispatched. This ensures you are never charged until goods are in stock and we can be sure you will receive them promptly. If products are not in stock or there is a delay you will be contacted by email.   2005-02-18 14:57:46 
 Can I cancel or change an order?   Absolutely, Simply contact us as soon as possible and we will cancel your order, If payment has been taken but the goods not sent we will refund your payment promptly.   2005-02-18 15:05:30 
 How can I pay for my goods?   Its easy to buy from Groovy Tek you can pay using a variety of Credit or Debit cards Alternatively we will accept Cheque or postal orders or Pay Pal on special request. If you wish to pay buy cheque please contact our sales team and they will take your order. Please allow 5-7 working days for cheques to clear.   2005-02-18 15:18:12 
 How do I know when my order has been received?   When you place your order and your credit card details have been verified you will be sent an e-mail with a unique order number. Please keep this number incase you need to contact us about your order.   2005-02-18 15:01:42 
 How do I return an item I have purchased?   Returning goods is easy, but we do require you to comply to a few rules, this ensures your return is dealt with promptly. Please refer to our dedicated Refunds and Returns Section.   2005-02-18 15:12:10 
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