UK Delivery (Standard): Standard Delivery to the UK is FREE! Most orders placed before 4pm Monday-Friday are despatched the same day by 1st Class post and usually arrive within 2 working days (Mon-Fri) from despatch (subject to Royal Mail and availability in stock). Orders placed on weekends and Bank Holidays are despatched the next working day subject to availability in stock.
UK Delivery (Next Day): If you require a next day delivery (available Mon-Fri only), this is available for £7.50 by selecting the Next Day Delivery option during checkout (not available 21 Dec-4 Jan). Orders are sent by DHL Next Day Delivery and usually arrive before 1pm the next working day (Mon-Fri). Please note that a signature is required on delivery so someone will need to be at the delivery address to receive the parcel. Please note that next day delivery for UK orders is only available for orders placed by 4pm Monday to Thursday. Orders placed after this time will only be despatched the following day. Any Next Day Delivery orders placed by 4pm on Friday will be delivered on Monday unless a Saturday delivery is specifically asked for and any additional fees have been paid (please call to place your order). Next day Delivery orders placed after 4pm on Fridays, on weekends or bank holidays will only be despatched on the next working day to arrive the day after. Next Day Delivery to remote or outlying areas of the UK will take on average 2 working days. Please note that Next Day Delivery charges are non-refundable if an order is returned. Please see the Returns section in our Terms and Conditions for important information about Returns and delivery charges.
USA / Canada / EU / Australia / NZ: Additional shipping charges apply to countries outside the UK. Shipping charges are calculated according to the weight of the item and can be selected when adding items to your shopping cart. Orders are sent by Royal Mail Standard Airmail and usually arrive within 14 days (excluding weekends and bank holidays) from despatch. Orders sent Express usually arrive within 7 days (excluding weekends and bank holidays). Please note that Express Delivery charges are non-refundable if an order is returned. All international delivery times are subject to your country's postal system and customs. Please see the Returns section for important information about Returns and delivery charges.
We aim to despatch orders received by 2pm the same day they are received (excluding Bank Holidays and Weekends), but delivery time is subject to Royal Mail and same day despatch is not guaranteed.
Delivery Addresses: If you select a different delivery address to the billing address, the delivery address will need to be verified separately. This may delay your order and in some cases your order will not be delivered to an address other than the billing address, or may be cancelled if we are unable to contact you at the billing address. If you have ordered a Next Day service, you will not be compensated for any delays caused by using a delivery address that's different to the billing address.
We currently deliver throughout the UK, USA/Canada, Australia/NZ, and EU countries. In the event the free delivery offer is withdrawn, delivery charges are calculated automatically as you add products to your basket.
